Moderate & Manage Comments in WooCommerce

This tutorial will show you how to enable reviews (comments) and ratings for all WooCommerce products.

If the reviews tab is missing on the single product page, this tutorial may also be beneficial to enable customer reviews for the products with the comment status turned off.

What are WooCommerce Product Reviews?

When you are thinking about buying a product online you probably read the reviews before making the purchase. Everyone does this now, and a comment from someone who has already made the purchase weighs heavily on the buying decision. If you have an E-commerce website that doesn’t allow product reviews and ratings, your sales may be affected and the products might not even sell at all!

Luckily, WooCommerce has a built-in review and star rating system for products.

This tutorial will show you how to globally turn on reviews (comments) at once for every product using a single SQL query in phpMyAdmin.

Step 1. Configure Discussion Settings in WordPress

WooCommerce product reviews are handled the same way as comments in WordPress. This is because products are a custom post type and can receive comments if enabled. When a review is added to a product, it may be held for moderation or immediately become live depending on the WordPress comment settings.

Comment settings can be configured in the WordPress admin by visiting the Discussion Settings page:

Settings > Discussion

It is important to mention that the “Allow people to post comments on new articles” field should be checked if you want comments enabled by default for new posts and products.

Step 2. Enable Reviews (Comments) in WooCommerce Settings

The next step is to enable product reviews in WooCommerce. This will add a reviews tab on the single product page for the customer reviews and product ratings.

WooCommece > Settings > Products (tab)

The following options are available:

Enable reviews:

• Enable product reviews
• Show “verified owner” label on customer reviews
• Reviews can only be left by “verified owners”

Product ratings:

• Enable star ratings on reviews
• Star ratings should be required, not optional