Refund and Returns Policy

Our policy is valid for a period of 30 calendar days from the date of the purchase. We do not offer refunds however you can return the product for an exchange. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you an exchange.

Exchange requirements

The following criteria must be met to qualify for an exchange:

  • Product is defective
  • Product does not match the original description
  • Product must be unused

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are completely exempt from being returned.

Proof of purchase

To complete your exchange, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not do an exchange.

Sale and clearance items

Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to hey {at} rocktomicmarketing {dot} com

This document was last updated on 22nd of February, 2023.

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